Your list is empty. Add product to favorites by clicking heart icon on the product.
19-01-2024
Czas czytania: 2 min
Have you set the ‘Profiles’ function in the Garett Tracker app to ‘Vibrate & Ringtone’ or ‘Vibrate’ and the device still does not vibrate? Has the ‘Profiles’ feature disappeared from the app’s settings?
In this case, at the very beginning, it is necessary to confirm whether the model that has been registered in the application has a vibration module. Currently, the only devices in our offer that have vibrations are:
Smartwatch Garett Kids Tech 4G
Smartwatch Garett Kids Focus 4G RT
Smartwatch Garett Kids Sun Ultra 4G
“Profiles” function
In the case of other models, they do not have a vibration module according to the information provided in the specifications of the devices on our website.
‘So why is the Profiles feature visible or was visible in the app settings?’
The ‘Profiles’ function can be seen in the settings, as the Garett Tracker app is compatible with all children’s watch models in our range. In most cases, the feature disappears from the app settings 24 hours after the device has been registered.
‘Disabled in the classroom’ mode
‘How do I mute the device then?’
The smartwatch can be muted via the app by turning on the ‘Disabled in the classroom’ mode. This mode locks your watch at certain times, preventing you from receiving and making calls and receiving/sending any notifications other than emergency calls that can be made from your watch.
If you have any further questions or if our technical support does not have a solution, please feel free to contact us by email or telephone:
Our service and hotline are at your disposal from Monday to Friday from 8 a.m. to 4 p.m.
In this case, we recommend that you contact our service via e-mail and report the problem to receive full instructions in writing on what to do with the device.
We guarantee to respond to your request within 24 hours (on business days).
Favourites
